All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Components Operational
Punchh API Operational
Authentication API Operational
Management Dashboard Operational
POS API Operational
Webhook API Operational
POS DataSink API Operational
Punchh POS Control Center Operational
Background Processes Operational
Campaigns Operational
Data Exports Operational
Event Webhooks Operational
Segments Operational
Internal Data Sync Operational
Data Pipelines Operational
Partners Operational
AWS Operational
Cloudflare Operational
Databricks Operational
Cloudinary Operational
Tableau Operational
Sendgrid Operational
Mandrill Operational
Twilio Operational
Confluent Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Punchh Platform Scheduled Hotfix - No Downtime
Completed - The scheduled maintenance has been completed.
Oct 22, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 02:00 PDT
Scheduled - We are performing a scheduled hotfix deployment to address a production issue. This change is part of our commitment to keeping the platform stable and reliable.

Scheduled Hotfix Details:

Date: 22nd October
Time: 02:00 PDT
Expected Duration: 1 hour.

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Oct 22, 01:16 PDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Punchh Platform Scheduled Minor Release - No Downtime
Completed - The scheduled maintenance has been completed.
Oct 13, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 17:00 PDT
Scheduled - We're rolling out a release to improve your experience by addressing ongoing issues and fixing bugs affecting some customers. This release is a part of our ongoing commitment to providing you with the best possible service. For detailed information on the release, please refer to the https://product-docs.partech.com/docs/punchh/files/release-notes/Punchh-Platform-Release-Notes-13-October-2026-Deployment

Scheduled Release Details:

Date: 13th October
Time: 17:00 PDT
Expected Duration: 1 hour.
Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Oct 12, 07:38 PDT

Oct 12, 2026

No incidents reported.

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